When you order from us, you leave personal details with us. We can imagine that you want to know why. We are happy to explain that to you. We store all your data in a secure database. We ensure that all your data is sent via a secure connection. We use the Secure Socket Layer (SSL) for this purpose.
We will not pass on your details to third parties for commercial purposes. To ensure that your order and any follow-up service are handled as smoothly as possible, we obviously need some information from you. We use these for different purposes:
Name: Of course we need to know, for whom the order is intended
Email address: This way we can keep you informed about your order. On your email address you will receive the order confirmation from us, possibly the invoice and the Track & Trace data. Some time after you order, you will receive an e-mail from us asking how you like the product. We are of course very curious about this and we would really like it if you would like to share your experience with us through a review.
Telephone number: Should it be necessary, we may contact you about your order.
Payment details: When you pay immediately we make sure that it is in a secure payment environment, we store your data in our administration. This makes it possible for us to link your order to the payment. Your bank account number will only be used by us if we make a refund. When you pay by credit card, this information is not provided to us.
IP address: All traffic on our website is registered, also based on IP addresses. We do not do anything with the IP addresses themselves. We use traffic on our website for analyzes. This helps us to make our website more user-friendly, detect errors, look at the time of the visits and ensure that the website functions optimally regardless of the number of visitors.
What do these cookies mean?
- That you stay logged in and can shop undisturbed
- That articles remain in your cart
- That you can shop safely
- That you can read and post reviews
- A faster website
- That we can detect errors on the website more easily
- It is a way for us to be able to test improvements.